Shipping and Tracking

Cancellation Policy

Orders can be edited or cancelled within the first 12 hours after placing the order. Unfortunately, we cannot accommodate cancellation requests beyond this timeframe. Our commitment to swift order processing, initiated after the initial 12 hours, ensures timely dispatch for on-time deliveries.

Shipping Method

Shipment of items are delivered after 2 days of order processing after then we will choose the most appropriate delivery method for your desired shipping address. It is not possible to specify a preferred carrier when placing your order.

Free Worldwide Shipping on orders of 2 items+

Delivery of all shipments will be an estimate of 6-12 days after being shipped. All shipments will include a tracking number that will be sent on your email.

Insured Priority Shipping

Insured Priority Shipping are generally delivered within the same time, 6-12 days from their date of shipment. The parcels are insured when lost due to shipping and will be replaced or refunded. Expected delivery times will vary depending on the location where the item is shipped. 

Tracking

To track order, please follow one of the options below:

1. Check the most recent order email notification you've received from us which notifies you with your tracking number.
2. If you can't locate the email notifications we sent you, and don't have the tracking number, please contact us at contactsleepathy@gmail.com for further assistance.

Customs Duty Taxes

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. We apologize for the inconvenience that this may bring.